Privacy Policy
Privacy Policy
Effective Date: March 27, 2024
Cousin Home ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors to our website, https://cousinhome.com/. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information.
Information We Collect
We collect information from you in various ways when you interact with our website, including when you:
- Make a purchase or attempt to make a purchase
- Subscribe to our newsletter or email list
- Contact us with a question or concern
The types of information we may collect include:
- Personal Information: Your name, billing address, shipping address, payment information, email address, and phone number
- Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about the individual web pages or products that you view and how you interact with the website.
Cookies and Similar Technologies:
We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity and to remember your preferences. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
- Fulfill orders placed through the website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations
- Communicate with you about your account, orders, and inquiries
- Improve and personalize your shopping experience
- Provide customer support
- Send you marketing communications
- Screen orders for potential risk or fraud
- Analyze and understand how our website is used
Sharing Your Personal Information
We do not sell, rent, or share your personal information with anyone. Information submitted to us is only available to our employees and contracted service providers that are processing your order or tending to your other requests. We may share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a lawful request for information we receive.
Data Retention
When you place an order through the website, we will maintain your order information for our records unless and until you ask us to delete this information.
Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. If changes are made, they will be posted here promptly.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at hello@cousinhome.com.